Proven ability to drive innovation and improve vital organizational systems through impactful process improvements, leveraging a strong foundation in
project management, data analysis, and sustainability.

Professional Experience

Conservice ESG | Remote
ESG Consultant
01/2023-12/2024

  • Managed 5+ client accounts, delivering cost-saving opportunities and ESG initiatives, including materiality assessments, green building policy development, and sustainable living guides.

  • Developed ESG maturity and policy implementation plans using data analytics via Conservice ESG Platform and the EPA’s ENERGY STAR Portfolio Manager to track, evaluate, and report on energy performance metrics such as historic, monthly, annual usage, and EUI.

  • Led the execution of ESG carbon reduction initiatives, including GHG inventories and gap analysis, and supported companies in achieving annual ENERGY STAR certifications for over 100 properties annually.

  • Coordinated GRESB reporting and benchmarking initiatives, incorporating research, data analytics, and policy drafting, to deliver accurate and timely assessments at city and state levels while ensuring compliance with regulatory benchmarking and building performance standards.

  • Coordinated an international remote team of 15+ to enhance departmental cohesion, providing technical advice and support to execute client-driven deliverables and achieve company objectives and deadlines.

  • Directed data collection, analysis, and visualization using Salesforce, Google Suite, and AirTable, gathering ESG market metrics from over 5,000 companies.

  • Established a vetting system to develop sustainability strategies based on SDG, SASB, and GRI standards parsing over 200 data points to develop sustainability strategies and deliver analytical ESG reports to advise BetterWorld partners. 

  • Developed and implemented operational systems in platforms like Salesforce, AirTable, and Shopify to optimize data management and client relations processes.

  • Ideated and executed an end to end operational system in Salesforce, centralizing key client relations management processes within marketing and sales, including sourcing 12,000+ potential company leads and onboarding over 200.

BetterWorld | New York, NY
Director of Sustainability and Data Management
04/2022-12/2022

  • Championed  multifunctional roles including hiring, supply chain management, project management, and operations management to align with sustainable company practices and strategic, globally informed ESG goals and decisions.

  • Organized integrated tools and dashboards in SAP centralizing 10 multidisciplinary data streams to develop corporate governance processes, facilitate strategic decision making, and report on operational compliance of sustainability regulations to leadership and internal stakeholders.

  • Ensured accuracy, data integrity, and organization for 300-500 products via Shopify through effective store-wide operations, product, and inventory management. 

  • Directed Profit and Loss assessments and financial business planning to optimize budget spend, conserving $3,000 annually and positively impacting business growth. 

  • Spearheaded sustainability driven marketing initiatives utilizing Canva and Klaviyo to meet company goals, engage consumer audiences, and continuously address climate resilience resulting in 900 opens and click throughs per email.

Illuminate Food | Montclair, NJ
Sustainability Operations Manager
12/2021 - 04/2022

Aritzia | Greater NY Area
District Merchandise Manager
07/2017 – 03/2020
Merchandise Manager
07/2016 – 07/2017
Store Manager
06/2015– 07/2016

  • Managed 4 district stores valued at $30M+ in annual revenue by partnering with internal and external stakeholders to build strong, cross-functional relationships.

  • Enhanced district-wide profitability by 5% through enacting market focused product management and key performance metrics to maintain operational efficiency, motivate team members, and increase staff retention to achieve corporate goals.

  • Conducted recruiting efforts to to hire, train, and motivate a staff of 100+ employees, building a strong talent pipeline and driving a consistent retention rate district wide.

  • Executed annual business case analysis across controllable expenses, payroll, and inventory management district-wide to strategically evaluate financial successes, identify opportunities, and define projected goals and action plans.

  • Oversaw daily retail merchandising initiatives for a store valued at $20M+ by managing inventory and mechanical operations, utilizing technical business acumen to build financial forecasts and plan product assortment.

  • Directed 6 annual merchandising events including season changeover, sale periods, and product releases through effective team leadership and task delegation. 

  • Fostered an inclusive and collaborative work environment of a staff of 20+, consistently providing developmental action plans, performance conversations, and consistent recognition.

  • Cultivated and fostered long-lasting relationships for over 100 clients to maximize sales and retention, driving organic sales growth through advising on a collaborative and innovative client book development plan with the sales team.

  • Built and maintained a team of 20+ high performing members by providing staff with the day to day leadership and coaching, and providing long term training and development growth plans. 

  • Enhanced store-wide profitability by utilizing resources and key performance metrics to maintain operational efficiency and motivate team members to achieve a 3% increase to sales goal.

ADDITIONAL EXPERIENCE: Associate Store Manager of Human Resources - Madewell | Floor Manager - AllSaints |  Operations Supervisor - Urban Outfitters | Store Manager - Oasis Boutique | Assistant Manager - American Apparel | Bartender - The Archer | Bartender - Employees Only

Conservice ESG | Remote
ESG Account Manager
12/2024-Present

  • Expertly manages a portfolio of key client relationships, utilizing Salesforce CRM, generating over $500,000 in annual revenue.

  • Leads account review processes to deliver tailored solutions and maximize client satisfaction through strategic project planning, stakeholder engagement, and risk mitigation. 

  • Directs the development and execution of strategic project plans for 2 external clients, coordinating 10+ teams and 30+ employees using Agile methodologies and tools like Google Suite and Asana to ensure client alignment.

  • Drives continuous improvement of technology offerings and alignment with commercial real estate regulatory requirements by applying problem-solving skills, market insights, and data analysis to advocate for product improvements, ensuring data accuracy for 100,000+ properties.

Projects

Project Lead 2022
BetterWorld

  • Developed AirTable project management systems that introduced a central repository for data and team functions, centralizing key processes within marketing and sales, including sourcing potential company leads and closing sales.

  • Envisioned and executed a sales stack development system to effectively source potential leads, send automated outreach and generate meetings via Hubspot and Klenty, sell and onboard brand partners, and collect and sort data through AirTable automation.

  • Project managed the development of a data collection system, brand account management system, and deliverable tracking system via AirTable with linked Google Suite and Slack automations to cross functional team members.

Product Development 2022
Illuminate Food

  • Conceptualized and executed a meal kit product comprised of a quick and easy recipe, produce, and dry goods to minimize waste.

  • Oversaw marketing and operational initiatives to implement product to Shopify store, copywrite a company FAQ page, and manage deliveries to optimize routes and utilize sustainable packaging.

Data Analyst 2021-2022
Illuminate Food

  • Supported data analysis and sustainability reporting efforts by selecting multiple Sustainable Development Goals to improve on for the following year.

  • Oversaw consumption and production across sustainable cities and communities by analyzing progress and identifying opportunities for improvement.

Project Lead 2018-2019
Aritzia

  • Increased district sales by 5% in one year by implementing strategic store-wide process improvements, assessing customer needs, and analyzing sales reports in tandem with merchandising departments.

  • Implemented merchandising changes to feature brands and retail items aligned with customer needs and community interests.

Education

Montclair State University, Montclair, NJ: 2022
Master of Science in Sustainability Concentration in Professional Leadership; GPA: 3.972

Montclair State University, Montclair, NJ: 2020
Bachelor of Arts in English

Additional Credentials

Technologies & Tools: Salesforce, Asana, EPA’s ENERGY STAR Portfolio Manager, AirTable, Monday.com, Jira, Google Suite, Google Analytics, SPSS, Klenty, Klaviyo, Shopify, SquareSpace, Canva, Adobe Illustrator, Figma, Quickbooks, Slack, Microsoft Suite

Certifications: Organizational GHG Accounting Certificate 2024, GRESB Accredited Professional 2024, PMI Project Management Professional 2021-2024, Foundations of Leadership Certification 2021

Community Engagement: Sustainable JC, Power Flow Yoga, GreenTech Alliance

Interests: Yoga, Gardening, Reading, Film, Photography, Knitting, Painting, Embroidery